The Department of Children and Families is responsible for safety of children and families in Polk County. It is responsible for child abuse and neglect prevention, protective, foster care and adoptive programs. DCFS strives to better the well being of individuals who come from unfortunate situations. Please explore our website to learn more about the services we offer or connect to a program that could be of help.
2019-20 WHEAP Assistance
Extended through Sept. 30
The Wisconsin Home Energy Assistance Program provides assistance for heating costs, electric costs, and energy crisis situations. Please click here for more details.
Resources and Information
Please follow this link for a list of resources and information covering a variety of Coronavirus items, such as, education, staff resources, self-care, webinars, etc.
Well Badger Resource Center
This center provides information and referral services to individuals, families and health professionals throughout the state. They specialize in information and referrals for WIC, BadgerCare Plus, Wisconsin Well Woman, services for children and youth with special health care needs, mental health services and many more. Follow this link for more information.
Child Care Providers
While the state has aggressively mobilized to slow the spread of COVID-19 through the Safer at Home order, many healthcare employees and essential workforce members still need child care to continue serving our communities. Find a map of available childcare in your area here.
Be Aware of Covid-19 Fraud
Please be aware that COVID-19 related fraud is on the rise. Scammers may offer COVID-19 testing or treatment through telemarketing calls, social media platforms, and door-to-door visits. Follow this link for more Covid-19 information and how to report suspected fraud.
Economic Support Resources
The Polk County Economic Development Corporation (PCEDC) is working diligently along with local business leaders and government officials to be able to offer economic support resources during these difficult times. The contacts in the document below have resources to assist both individuals and business owners.
Monday - Friday
8:30 a.m. - 4:30 p.m.
Closed on Holidays
Polk County Children and Families Department
100 Polk County Plaza
Balsam Lake WI 54810