Welcome to Polk County, Wisconsin            Department of Children and Families website!

The Department of Children and Families is responsible for safety of children and families in Polk County. It is responsible for child abuse and neglect prevention, protective, foster care and adoptive programs. DCFS strives to better the well being of individuals who come from unfortunate situations. Please explore our website to learn more about the services we offer or connect to a program that could be of help.

Weatherization Assistance
Please watch the following short video to learn more about the Weatherization Assistance Program.
Weatherization Assistance Program Clip.m[...]
MP4 video/audio file [7.9 MB]
Please watch the following short video to learn more about the Wisconsin Home Energy Assistance Program.
WHEAP Vido Clip.mp4
MP4 video/audio file [11.0 MB]

The Polk County Transit Feasibility survey is now LIVE! Polk County has partnered with the West Central Wisconsin Regional Planning Commission to investigate the demand for public transit and to develop proposal and potential funding sources for the solutions to meet those needs. Take the survey below to share your thoughts on what our community needs, and how public transit would impact you.



Resources and Information


Please follow this link for a list of resources and information covering a variety of Coronavirus items, such as, education, staff resources, self-care, webinars, etc.

District 14 Covid-19 Zoom and Telephone [...]
Adobe Acrobat document [257.6 KB]

Child Care Providers


While the state has aggressively mobilized to slow the spread of COVID-19 through the Safer at Home order, many healthcare employees and essential workforce members still need child care to continue serving our communities. Find a map of available childcare in your area here.


Be Aware of Covid-19 Fraud


Please be aware that COVID-19 related fraud is on the rise. Scammers may offer COVID-19 testing or treatment through telemarketing calls, social media platforms, and door-to-door visits. Follow this link for more Covid-19 information and how to report suspected fraud.



Economic Support Resources


The Polk County Economic Development Corporation (PCEDC) is working diligently along with local business leaders and government officials to be able to offer economic support resources during these difficult times. The contacts in the document below have resources to assist both individuals and business owners.

PCEDC Virus Support Resources_3_23 (1).p[...]
Adobe Acrobat document [161.0 KB]


Monday - Friday

8:30 a.m. - 4:30 p.m.

Closed on Holidays



Polk County Children and Families Department

100 Polk County Plaza

Ste 180

Balsam Lake WI 54810


Phone: 715-485-8400

FAX:      715-500-2716



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