Economic Support Services

Polk County is one of ten counties to make up the

Great Rivers Income Maintenance Consortium. A

consortium map is available online.

Location and Staff Contacts:

 

Polk County Government Center

Economic Support Unit

100 Polk County Plaza, Ste 180

Balsam Lake WI 54810

economicsupport@co.polk.wi.us

 

Diana Peterson, Economic Support Manager

715.485.8478

Polk County Economic Support Specialists collaborate with our consortium partners to staff the Great Rivers Call Center. If you have general questions/inquiries about your case, or a renewal, or if you want to report changes (for example, a change in income, household composition, address, rent/mortgage amount) you can contact the:

 

Great Rivers Call Center

Phone: 1.888.283.0012

Fax: 1.855.293.1822

8:00 a.m. - 4:00 p.m. (Monday, Tuesday, Thursday, Friday)

8:00 a.m. - 11:00 a.m. (Wednesday)

Great Rivers Weblink

 

Changes can also be reported online via https://access.wisconsin.gov

 

Centralized Document Processing Unit (CDPU): Members can report changes, submit documentation, and send proof/verification by fax using a coversheet called a Document Tracking Sheet (DTS) - members receive a Document Tracking Sheet (DTS) in the mail as part of a request for information, or they can obtain a DTS by logging in to their ACCESS account at https://access.wisconsin.gov and print one.

 

Mailing address:

PO Box 5234

Janesville WI 53547-5234

 

FAX: 1.855.293.1822

 

Marketplace (link)

To access the Marketpkace/Exchange to explore health care options and look for information about the Affordable Care Act (ACA) and/or the Marketplace.

 

 

Links:

 

Support Programs

 

Support Resources

 

Key Contacts

All Applicants and Members

 

Reporting Fraud

If you suspect fraud, be a part of the solution

Hours:

Monday - Friday

8:30 a.m. - 4:30 p.m.

Closed on Holidays

 

Address:

Polk County Children and Families Department

100 Polk County Plaza

Ste 180

Balsam Lake WI 54810

 

Phone: 715-485-8400

FAX:      715-500-2716

 

Websites

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